Contact Us

Tel: +86-0755-26947443
Fax: +86-0755-26945885
E-mail: sales@sixseasonsled.com
Add: South 4-1, Baimang Village, Xili Town, Nanshan District, Shenzhen, PRC.

Support

>>Frequently Asked Questions

◆(1)Efficiency 
LED's are extremely energy efficient and consume up to 90% less power than incandescent bulbs. Since LEDs use only a fraction of the energy of an incandescent light bulb there is a dramatic decrease in power costs. Also, money and energy is saved in maintenance and replacement costs due to the long LED lifespan.Because of the low power usage of the LEDs they are becoming extremely popular for light sources in remote areas that use solar panels. LEDs do have a higher initial cost than incandescent and compact fluorescent light bulbs, but the cost is quickly recouped over time in lower electricity costs.
◆(2)Longevity 
LEDs have a lifespan of up to 100,000 hours compared to the 1500 hours for incandescent bulbs. A LED lighting device can last up to 11 years under constant use. On average LED bulbs last up to 10 times as long as compact fluorescent bulbs and 133 times longer than typical incandescent bulbs. Long lifespan of LEDs will dramatically reduce maintenance costs and lower long-term operating costs to traditional incandescent and fluorescent tubes.
◆(3)Environment
LED lighting devices are made from non toxic materials, unlike fluorescent lighting that uses mercury that may pose a danger to the environment. LEDs are also recyclable and considered "Green or Earth Friendly".

>>Order & Pay 

◆A:How to order?
Q:You can place an order to us through a simple way (whatever bulk or sample order) Contact us by email directly: sales@sixseasonsled.com Our professional salesperson will send Proforma Invoice(PI) for your confirmation after receiving your order request within 24-hour.Then we will proceed with PMC when payment is received. Finally you will receive a further email notification as soon as your goods were dispatched, including a tracking number. 
◆A:How to pay?
Q:1.Whether sample order or bulk order, we would like to recommend T/T payment(telegraphic transfer or wire/swift transfer); We usually collect 40% of total amount as deposit, and balance to be paid before shipment.
2.Small order (amounts less than US$500) , you can pay us via Papal or Western Union. For more information, please send email to
sales@sixseasonsled.com for details.
◆MINIMUM ORDER
We do not have a minimum order requirement for the order placed.

>>Guarantee 

◆Product warranty statement
1. All our products are warranted by the manufacturer to be free from defect in material and workmanship
2. All parts, maintenance kits, options kits, spares kits, and accessories are warranted to be free from defects in material and workmanship for 2 years (except where otherwise denoted) from shipment date.
3. During the period of warranty, if the products can not work properly in normal circumstance and applications or have any defects above defined, the manufacturer should replace or repair the defective products for free. Any other costs incurred by this should be settled through negotiation of the buyer and manufacturer.
4. This warranty becomes void if the item is modified, improperly installed or used, or damaged by accident or neglect or any other force majeure.
5. Any defect of products should inform the manufacturer immediately to solve the problem in time
Note: Products returned must be packaged in the original or comparable packing. In the event goods are not so packaged, or if shipping damage is evident, it will not be accepted for service under warranty. If QC determines that the product returned for warranty service or replacement is not defective as herein defined, the customer will pay all handling and transportation costs.

>>Shipping & Delivery
 
◆How to ship your goods?
1.In general, small order will be shipped by air. There are many international couriers for your option, such as DHL, FedEx, UPS and China EMS. If you already have had an account with DHL, UPS or other couriers, you can advise us in advance and we can send the goods under your account.
2.Re bulk goods, ocean shipment is a better choice because of lower costs. But it will spend more days than by air. Therefore the shipping terms are subject to client's demand. In case of any documentation required by the forwarder, BSD is willing to assist him to make it as much as possible.
◆Lead time
Delivery time of sample order is 5-7 working days after we receive a deposit. And lead time of bulk order is 15-20 working days after receiving a down payment.